How Parking Challenges Present Opportunities to Better Serve Customers

Shuttle Bus Service For CasinosWhat do you get when you combine one of the nation’s oldest greyhound tracks with a casino undergoing a $37 million dollar expansion?  If you guessed parking challenges, you are correct!

One of the most overlooked aspects of major construction projects is the impact on available parking.  The presence of heavy equipment and temporary staging areas during construction often require the re-routing of guest traffic and the use of remote, temporary parking lots.  Without proper planning, these conditions can encourage customers to seek alternative venues during construction, which in turn, can have a tremendous impact on revenue.  The management at Southland Park Gaming and Racing in West Memphis, Arkansas recognized their upcoming construction project might cause customer difficulties, so they decided to do something about it.

In order to accommodate their second expansion since 2012, the management at Southland Park contracted the shuttle services of Park Inc.  By working closely with casino management, Park Inc developed a shuttle plan to quickly and efficiently transport customers from temporary parking areas to the front doors of the track and casino complex. By providing a shuttle service, Southland Park has minimized lost revenue and customer complaints during construction and eliminated many of the patron concerns regarding parking.  Customers, including professional truck driving patrons, have been extremely appreciative of this service.  Park Inc is honored to partner with Southland Park and we have welcomed the opportunity to assist their customers.

Whether your facility is undergoing renovations or vast parking areas and long walks are common every day, shuttle bus service is an ideal way to shorten the time customers spend walking to your front door. Complimentary shuttles are a value added service that enhances customer satisfaction and increases time spent inside your gaming establishment, restaurant, club, or retail store.   Don’t let long walks from parking areas drive customers away from your business.  By partnering with a company that specializes in parking lot and parking garage management, you can turn your organization’s parking challenges into an opportunity to wow your valued guests with exceptional standards of care.  If you are interested in learning more about how a shuttle service can have a significant effect on revenue and customer loyalty, contact the parking experts at Park Inc for a no obligation consultation.

Park Inc Clients Cedar Pond Farms