Key Reasons to Offer Valet Parking: Difficult Parking Situations

As a business owner or property manager, hearing “We took one look at the crowded parking lot and headed for home” is a haunting phrase because it means your customer intended to patronize your business, but they never made it out of their car.  Equally troubling is “We thought about going downtown, but the parking […]

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We all hear phrases like increased customer satisfaction and enhancing the customer experience.  As a consumer, these buzz words tell us that the management of establishments we patronize is looking to engage us in ways to make us loyal customers who will spread the good word to friends, colleagues, and family.  From a management perspective, […]

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